Responsible Gambling

Purpose and scope

This document explains responsible gambling safeguards and user options on BC.GAME. Specific tool availability can vary by account status and product configuration. Where details are not visible in public materials, check official terms/policy in the account area.

Age and eligibility

Underage participation

BC.GAME states that gambling by individuals under 18 is prohibited. If local rules set a higher legal age, you are expected to follow that higher threshold.

India-facing note

If you are accessing BC.GAME from India, you are responsible for ensuring your use complies with applicable local laws and eligibility requirements in your state or jurisdiction.

Tools and controls

BC.GAME may provide tools designed to reduce risk and help users control play:

Self-exclusion

Self-exclusion is intended to restrict account access for a defined period. Minimum period: 6 months (as described in support/help materials).
Reactivation conditions and cooling-off logic: Check official terms/policy in account area.

Time-out

A time-out (cooling-off) feature may be available to pause access for a shorter duration than self-exclusion. Availability and durations: Not provided.

Limits

Users may be able to set limits such as:

• Deposit limits
• Wagering limits
• Loss limits
• Session time reminders (reality checks)

Exact limit types and ranges: Not provided (check official terms/policy in account area).

Account security to prevent unauthorized play

To reduce the risk of account misuse, users should enable available security features (for example, strong authentication methods) and avoid sharing credentials.

Signs of problematic gambling

You may be at increased risk if you:

• Spend more time or money than planned
• Chase losses or borrow money to gamble
• Hide gambling activity from family or friends
• Experience sleep disruption, anxiety, or conflict tied to gambling
• Use gambling to escape distress
• Continue gambling despite negative consequences

Practical risk-reduction guidance

• Treat gambling as entertainment, not income
• Use limits before you start a session
• Take breaks and avoid long uninterrupted sessions
• Do not gamble when under stress, intoxicated, or emotionally distressed
• Keep separate budgets for essentials and discretionary spending

Protection of minors

• Keep devices and accounts secured
• Do not store login credentials on shared devices
• Use device-level parental controls where appropriate
• Do not allow minors to access gambling-related content or accounts

How to request responsible gambling actions

Step 1 — Decide the tool (time-out, self-exclusion, limits)
Step 2 — Submit request via Help Center ticket or Live Chat
Step 3 — Confirm your account identifier and requested duration/limit
Step 4 — Complete any required verification steps
Step 5 — Receive confirmation and effective date from support

Support channels: Live Chat; Help Center; Email support@bc.game; help@bc.game

Where to get help

If you believe you have a gambling problem, seek professional support in your jurisdiction, including licensed counseling services and recognized problem-gambling helplines. BC.GAME support can assist with account controls, but does not provide medical or psychological treatment.

Definitions

Responsible gambling tools — features that help users control access, time, and spend.
Self-exclusion — account restriction intended to prevent access for a defined period.
Time-out — short-term break from gambling access.
Limit — a user-defined constraint on deposits, spending, or session behavior.